When high-tech and high-touch meet, you get comfortable dentistry in Willoughby Hills OH

Dr. Michael Stern and the team are trained in patient service and use advanced tools

“Comfortable” and “dentistry” should go hand-in-hand. Yet, many of the sights, sounds, sensations, and scents conventionally associated with dental offices are everything but comfortable. You’re certainly not alone if you shudder at the thought of needles or dread the sound of the dental drill. You have nothing to fear with truly comfortable dentistry in Willoughby Hills OH.
Dr. Michael Stern and his team don’t simply “knock you out” with sedatives. When patients visit Smile Brighter Willoughby Hills, they’re struck by how “home-like” our office feels, and how our team quickly seems like lifelong friends. Dr. Stern has invested heavily in “creature comforts.” Listen to a podcast or music of your choice with noise-cancelling headphones. Watch cable TV in the treatment area. Take a cat-nap – blankets and pillows are available. These may seem like small features, but they play a big role in your experience and the likelihood of you maintaining preventive check-ups and cleanings.
Dr. Stern has invested heavily in staff training that doesn’t just cover the technical aspects of procedures; The Ritz-Carlton Leadership Center is the leader in customer experience and service courses. We’ve brought knowledge from the center back to our office. As a valued guest, you feel like the unique person you are – not a number.
Smile Brighter Willoughby Hills combines this high-touch approach to care with high-technology. Below are a few examples of how treatment by Dr. Stern and his team stands apart from other dentist’s offices, near and far:

  • NO DRILLING FILLINGS™– Yes, it’s true! Instead of needles, anesthesia, and drills – all common sources of dental fear and phobia – a mix of sand and air removes only damaged areas of the tooth. Surrounding healthy tooth structure is not touched. Generally, the more conservative the technique, the better the experience for the patient – before, during, and after treatment.
  • Non-surgical gum rehabilitation – Proactive, preventive services are the first line of defense. From there, Perio Protect restores the health of gum tissue using oxygenating and oxidizing agents. For more extensive cases, FDA-cleared laser technologies manipulate tissues without invasive cutting for speedier and healthier healing.

Dr. Stern is also certified and trained in pain management and local anesthesia, and sedation (medications and nitrous oxide) are available for added peace of mind.
We welcome your questions and look forward to meeting you. Contact us today!

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Success Stories

I have been going to Dr Stern for at least 10 years and have to say he treats his patients like royalty! It has always been a pleasurable experience and he has the latest and greatest technology for various procedures. Going to the dentist needs to be a great experience and I’d consider going here a must! It’s always a bonus when you get a perfect report on your teeth too:)

~ Dawn Semancik

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